Warranty & Service

  • At Australian Solar Mesh, we're committed to excellence and customer satisfaction, which is why we offer a lifetime warranty on our materials; against damage by birds or possums, galvanic corrosion, warranty voidance and also offer a lifetime warranty on our workmanship. Our products and services are designed to provide unmatched quality and durability in the solar protection industry. We ensure that no bird or possum will ever breach the defences we install around your solar panels, and we stand by the quality of our installation work for a lifetime.

  • Our lifetime warranty covers birds and possums getting underneath your solar panels, the integrity of our materials against galvanic corrosion, warranty voidance and the quality of our workmanship. We guarantee that our materials will not fail and that our installation will stand the test of time, ensuring your solar panels are protected and efficient.

  • Yes, our warranty is designed to encourage proper and at the very least bare-minimal maintenance and protection of your solar installation. It requires adherence to our policy endorsed by Australian Solar Protection. To maintain the warranty, solar panels must be cleaned at minimum interval specified by us, with a maximum allowed interval of 24 months. Failure to comply with this maintenance schedule will void the warranty, relieving us of liability for any issues related to your solar installation, roof, guttering system, underground plumbing, and related services. Special exemptions for extenuating circumstances will be genuinely considered upon provision of documentation. E.g. an elderly man on a pension who is struggling will not held to adherence of minimal cleaning requirements if he genuinely cannot afford it and proof is provided.

  • After the first two years of installing solar panels on your home, the solar panels need to be cleaned regularly. The statistically and analytically recommended cleaning interval is 6 months, we find this frequency excessive and costly, causing you to spend majority of your solar rebate. We offer cleaning services at intervals tailored to your needs and circumstance – every 6, 12, 18, 24, or 30 months, with the maximum interval being 30 months to maintain the warranty.

  • Our cleaning service is competitively priced at $250 plus GST, with considerations made for more than 40 solar panels or commercial contracts. We aim to offer the best price and will beat any legitimate professional quote. Our pricing model is designed not for profit but to cover road expenses and wages, focusing on necessity, fairness, value and respect.

  • Choosing Australian Solar Mesh means investing in a company that cares about you and your family and the financial struggles we all are facing in todays economy. We Care about your long-term satisfaction and the efficiency, manageability and overall protection of your solar installation. Our qualifications, research, and partnerships with top Australian solar installation companies underscore our commitment to quality and reliability. Our policies and warranties are transparent, fair, and designed to protect your investment and protect your bank account all whilst ensuring your solar panels function optimally and are protected from damage that wouldn’t be covered under your solar installation warranty.

    Before accepting our quote, we encourage you to read the terms of warranty and service thoroughly with ambiguity benefiting the customer. It reflects our commitment to fairness, customer care, and excellence in an unregulated industry. Our approach is holistic – we don't just sell a product; we offer a comprehensive service that includes ensuring you never have to worry about the productivity and safety of your solar investment ever again. Peace of mind knowing your protected by the countries best.

  • Material Warranty: We provide a lifetime warranty on our materials, guaranteeing protection for the life span of your solar installation.

    Workmanship Warranty: A lifetime warranty on our workmanship assures the enduring quality of our installation.

  • Scheduled Maintenance: To uphold the lifetime warranty, adherence to our prescribed maintenance schedule, endorsed by Australian Solar Protection, is required. This includes cleaning the solar panels at specified intervals, with a maximum allowed interval of 24 months. 5 times longer than the recommended cleaning requirements.

    Void Conditions: Failure to adhere to the maintenance schedule or policy conditions may result in the warranty being voided, releasing Australian Solar Mesh from liability related to the solar installation and associated systems. However, we understand life's unpredictability and will consider special exemptions for extenuating circumstances with proper documentation.

  • Cleaning Services: Our cleaning service is crucial for warranty maintenance and is offered at competitive rates. We strive to provide the best price, promising to beat any legitimate professional quote, focusing on value rather than profit.

  • Choosing Australian Solar Mesh means prioritizing the long-term efficiency and protection of your solar installation. Our policies, developed through rigorous research and professional partnerships, aim to safeguard your investment and ensure its optimum functionality over the years.

Disclaimer

To ensure our mutual understanding and satisfaction, Australian Solar Mesh is dedicated to transparency and clarity regarding our warranty and service policies. Our commitment to excellence and customer satisfaction is reflected in the comprehensive lifetime warranties we offer and the specific conditions under which these warranties apply.

Contact us

Get in touch with Australian Solar Mesh for a free quote and complimentary energy assessment consultation